We want you to be satisfied with your purchase. If products purchased from Edifier do not meet your expectations, you may return it with the packing slip within 14 days of purchase for a full refund.
Returned products must be new, unused, and contain all original packaging and accessories (including all warranty cards and product manuals/instructions).
Returning a product to us that is not in resalable condition will be returned at consumer’s expense.
Please follow these steps to return your purchase to us:
For proof of delivery, you must use a traceable carrier or shipping method.
You are responsible for all shipping charges except in the case that the return is the result of our error.
Edifier Australia will issue a refund to the Credit Card used for the original purchase. For items directed to our Returns Centre, it can take up to 30 days to receive a refund after you have returned the item (in many cases you'll receive the refund sooner).