The following section applies to Australian consumers only.
This document describes the warranty terms for all Edifier products sold in Australia
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the good repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Edifier Aust P/L warrants its products to be free from defects in material and workmanship during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, Edifier Aust P/L will, as its sole option, repair or replace the product with a similar product. Replacement products or parts may include remanufactured or refurbished parts or components.
Edifier Image line of products are warranted for two (2) years from date of purchase.
Edifier Multimedia line of products are warranted for one (1) year from date of purchase.
Edifier Studio line of products are warranted for one (1) year from date of purchase.
This warranty is valid to the original purchaser only with the original proof of purchase or receipt.
What the warranty protects:
This warranty is only valid for Edifier Image, Multimedia and Studio line of products distributed by authorised dealer(s) and Edifier Online in Australia.
Please contact (EDIFIER CUSTOMER SERVICE) for warranty information and service:
Edifier Australia Customer Service: Contact Us
Any product, on which the serial number has been defaced, modified or removed.
Accident, misuse, neglect, fire, water, lightening or other acts of nature, unauthorised product modification, or failure to follow instructions supplied with the product.
Repair or attempted repair by anyone not authorised by Edifier Aust P/L.
Any damage of the product due to shipment.
Removal or instillation of the product.
External causes, such as electric power fluctuations or failure.
Use of supplies or parts not meeting the specifications of Edifier.
Normal wear and tear.
Failure of owner to perform periodic product maintenance as stated in the user manual such as cleaning methods.
Any other cause that does not relate to product defect.
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Edifier Aust P/L’s liability is limited to the cost of repair or replacement of the product. Edifier Aust P/L shall not be liable for:
Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
Any other damages, whether incidental, consequential or otherwise.
Any claim against the customer by any other party.
The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws.