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Online Store Return Policy

EDIFIER Online Store Return Policy

We guarantee you will be thrilled with your Edifier experience. If a product purchased from Edifier does not meet your expectations you may return it within 30 days of purchase for a full refund.

Returned products must contain all original packaging and accessories including all warranty cards and product manuals.

Please follow these steps to return your purchase to us:

  1. Pack your item in the original packaging
  2. Include all original packing materials, manuals and accessories.
  3. Include the packing slip or gift receipt sent with shipping confirmation; we will not accept returns without a packing slip or receipt.
  4. Send the return back to the Returns Centre Address listed on Shipping Confirmation Email

For proof of delivery please use a traceable carrier (UPS, FedEx, etc.)

You are responsible for shipping charges with the exception of product defect or a shipping error on our part.

Receiving Refunds

Edifier USA will issue a refund to the Credit Card used for the original purchase; please allow up to 30 days for the credit to show on your account.