We want you to be satisfied with your purchase. If products purchased from Edifier do not meet your expectations, you may return it with the packing slip within 7 days of purchase for a full refund.
Returned products must be new, unused, and contain all original packaging and accessories (including all warranty cards and product manuals/instructions).
Returning a product to us that is not in resalable condition will be returned at consumer’s expense.
Please follow these steps to return your purchase to us:
For proof of delivery, you must use a traceable carrier or shipping method.
You are responsible for all shipping charges except in the case that the return is the result of our error.
Edifier Malaysia will issue a refund to the bank account used for the original purchase. For items directed to our Returns Center, it can take up to 30 days to receive a refund after you have returned the item (in many cases you'll receive the refund sooner).