We guarantee you will be thrilled with your Edifier experience. If a product purchased from Edifier does not meet your expectations, you may return it within 30 days of purchase for a full refund.
Returned products must contain all original packaging and accessories including all warranty cards and product manuals.
Please follow these steps to return your purchase to us:
For proof of delivery please use a traceable carrier (UPS, FedEx, etc.)
You are responsible for shipping charges with the exception of product defects or a shipping error on our part.
Edifier USA will issue a refund to the Credit Card used for the original purchase; please allow up to 30 days for the credit to show on your account.
We do not accept returns for credit or refund. Proven defective products will be exchanged with a replacement refurbished Edifier speaker, headphone or earphone, as determined by Edifier North America, or the authorized service provider.