Yes, you can use a subwoofer with our powered speakers, but the subwoofer must also be self-powered. You will need an RCA Y-splitter. From the audio source run one set of the RCA’s to the speakers, and the other set of RCA’s to the subwoofer. Note that speakers without a sub-out do not have a low-pass filter, so they will continue to play bass frequencies when connected to the subwoofer.
This is possible but only if the audio source is capable of dual Bluetooth audio. Please check with your Bluetooth devices owner’s manual, or the manufacturer to see if it has dual Bluetooth audio capability. If your device does not have this capability you can purchase an external Bluetooth splitter transmitter from many online retailers.
This issue is usually caused by a tracking issue on the turntable. To test if it is the turntable at fault or the speakers, reverse the RCA jacks on the control speaker, red to white and white to red. If the issue now occurs on the other speaker, it is the turntable at fault. Please contact your turntable manufacturer for instructions on how to properly set the tracking. If the issue remains on the same channel it is problem. Please contact our customer service team for troubleshooting and assistance.
Self-powered speakers require a Pre-amp to boost the phono signal to a line-level. Many modern turntables come with a built-in switchable pre-amp. Usually the switch to turn on the pre-amp is either on the back of the turntable, or underneath the platter. The switch is most commonly labeled Phono/Line, it will need to be in the Line position. To find out if your turntable has a built-in pre-amp please refer to the owner’s manual, or contact the manufacturer.
After-sales service information
If the product has a performance failure during the effective warranty period, you may apply for product warranty service.
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