Support for R2000DB -【Edifier】

FAQ

Why can’t I hear any sound?

Please try the following solutions: 1) Restart the speakers and reconnect the audio source. 2) Turn up the volume 3) Make sure the audio input is set correctly 4) Check if there is a signal from your audio source

Why can’t I connect my speakers via Bluetooth?

Please try the following solutions: 1) Make sure Bluetooth is enabled 2) Move your device closer and retry the connection 3) Try another Bluetooth device for connection

Why can’t I turn on the speakers

Please try the following solutions: 1) Make sure both the power and the wall outlet are on. 2) Restart the Edifier bookshelf speakers and reconnect the audio source.

Documents & Firmwares

User Manual

Warranty information

After-sales service information

If the product has a performance failure during the effective warranty period, you may apply for product warranty service.

Learn More

Customer Support

Email us

Email Sign Up

Submit

Please enter a valid email address

I agree to the Terms of Use and Privacy Policy.

Please enter checkbox

Thank you for subscribing to our newsletter!