X2 Pro supports mulitipoint connection, allowing you to switch seamlessly between two devices (e.g., your phone and laptop). Follow these steps:
1.Pair the earbuds with Device A manually and keep the earbuds in the charging case.
2.Press and hold the button on the case for 3 seconds to re-enter pairing mode.
3.Search for and connect to "X2 Pro" on Device B.
4.Go back to the Bluetooth settings on Device A and re-select "X2 Pro" to complete the dual connection.
If you experience connection issues, you can reset your earbuds to factory settings:
1.Place both earbuds into the charging case and keep the lid open.
2.Triple press the button on the case.
3.The white LED will blink, indicating the reset is in progress. Once complete, the earbuds will automatically enter pairing mode for a fresh connection.
How to Pair X2 Pro Earbuds
How to Use the App for X2 Pro
How to control your X2 Pro earbuds
How to Reset Your X2 Pro Earbuds
Download the APP for Android and iOS from links below.
After-sales service information
If the product has a performance failure during the effective warranty period, you may apply for product warranty service.
